Customer experience italia

"It's easier to love a brand when the brand loves you back"
Seth Godin
"What people say about you will be the most important metric in the future"
Shiv Singh
"Action is the fundamental key to all success"
Pablo Picasso
"Sustainability it's not how we can be, but how whether we choose to be"
Gary Lawrence

DO YOU HAVE A PROJECT
OR AN IDEA TO IMPROVE
YOUR BUSINESS?

7+1
Our locations: Turin, Milan, Padua, Florence, Pesaro, Rome, Bari + London
400
The people in our group
140
Customers who have chosen us over the past year and work with us
4
Our business unit
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7+1
Our locations: Turin, Milan, Padua, Florence, Pesaro, Rome, Bari + London
400
The people in our group
140
Customers who have chosen us over the past year and work with us
4
Our business unit
Previous slide
Next slide

Our services

 Let's adopt a multidisciplinary approach: results first, then PowerPoints

We design and implement personalized and omnichannel social journeys

migliori strategie di gestione operativa per migliorare l'esperienza del cliente

We work to connect customers and businesses with our people empathy and commitment 

We accompany all corporate strategies towards sustainable development

In life, theory matters, but how important is practice?

As 'company men and women', we have worked for years in different companies (services, manufacturing, large-scale distribution and digital/information technology) and have personally managed different business areas (sales, marketing, customer care, production, information systems...).

Today we support our customers in their projects with our know-how and pragmatism

il team di Customer Experience Italia

OUR CERTIFICATIONS

DolQuest

The first systemic personality questionnaire: a method for profiling people based on Neuroscience

Lean Six Sigma
Black Belt e Green Belt

Il primo questionario sistemico di personalità: un metodo di profilazione delle persone basato sulle neuroscienze

Prince2

Our methods follow the standard developed by AXELOS for project management and applicable to all types of projects

Master
Practitionner PNL

The certification constitutes the advanced and internationally recognised level in neuro-linguistic programming

Internazionali NLP
e nazionali AICP

Our coaches have obtained international NLP and national AICP certifications to support companies in empowerment processes

Global Customer
Experience

The international benchmark certification for companies wishing to offer services and consulting in the field of customer experience

Whistleblowing

In CXI ci impegniamo a mantenere elevati standard di etica, trasparenza e responsabilità, per questo abbiamo scelto di implementare il nostro sito con il portale Whistleblowing, strumento chiave per la gestione di segnalazioni relative a comportamenti scorretti, rischi, reati o irregolarità legate alle nostre attività. Se sei a conoscenza di tali comportamenti, ti incoraggiamo a segnalarli per preservare la nostra integrità e garantire una cultura aziendale basata su principi etici. Grazie per contribuire a un ambiente aziendale etico.

DO YOU HAVE A PROJECT
OR AN IDEA TO IMPROVE
YOUR BUSINESS?

customer experience italia

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