"Action is the fundamental key to all success"- Pablo Picasso
We work to connect customers and businesses with our people empathy and commitment
Rpvoice, company of customer experience italia group, has more than 10 years of experience
With our six Customer Experience Centers and over 400 collaborators, we ensure maximum professionality and competence
- Turin
- Padua
- Florence
– Pesaro
- Rome
– Bari
Telemarketing & teleselling
We carry out sales activities and we take appointments mainly aimed at the B2B market with scrupulous attention to results and guarantee of maximum transparency
- Customers acquisition, winback and retention
- Inside sales
- Taking appointments with sales rappresentative (web call or physical)
- Invitations to webinars and live events
Customer care
We create synergy between human and technological components to improve customer experience, thus increasing loyalty probability
- Caring multichannel activity
- Customer journey
- NPS & VOC
- Customer support before, during and after sales
Back office
Set of activities carried out "behind the scenes" to support front office with data entry and sales validation tasks
- Compliance check
- Data processing
- Sales processes verification processes
- List analysis for outbound services
Lead management & survey
We carry out monitoring and management activities about potential customers, thus increasing the possibility of conversion. We create surveys tailored to different needs of companies
- List qualification
- Custom polls
- Lead qualification
- Lead nurturing
FROM PAPER TO DIGITAL
For over 10 years we have been partner of an important leading company in the publishing sector, with the aim of migrating hundreds of thousands of advertisers present in paper telephone directories to new digital solutions, aimed at advertising and promoting their activities
ACHIVE RESULTS
Over 4,000 new customers per month
€10,000,000 company turnover
Churn rate reduction
WORK WITH US
Would you like to join our tribe? Let's get in touch!
