{"id":163,"date":"2022-10-26T14:24:15","date_gmt":"2022-10-26T14:24:15","guid":{"rendered":"http:\/\/customerexperienceitalia.it\/case-history\/"},"modified":"2025-01-21T18:14:23","modified_gmt":"2025-01-21T18:14:23","slug":"case-history","status":"publish","type":"page","link":"https:\/\/customerexperienceitalia.it\/en\/case-history\/","title":{"rendered":"CASE HISTORY"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"163\" class=\"elementor elementor-163\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-e5353d9 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"e5353d9\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-3fc75c2\" data-id=\"3fc75c2\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-562d7cd2 elementor-widget elementor-widget-heading\" data-id=\"562d7cd2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default translation-block\">OUR STORY IS<br>OUR CUSTOMERS STORY<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-17897be5 elementor-widget elementor-widget-text-editor\" data-id=\"17897be5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>WE TELL YOU THE EXPERIENCE OF THOSE WHO HAVE CHOSEN US\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-48489369\" data-id=\"48489369\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-6398f5dc elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"6398f5dc\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-25 elementor-inner-column elementor-element elementor-element-514aaff2\" data-id=\"514aaff2\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-3365f1fa elementor-view-default elementor-invisible elementor-widget elementor-widget-icon\" data-id=\"3365f1fa\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;}\" data-widget_type=\"icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon elementor-animation-float\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"169.159\" height=\"147.741\" viewbox=\"0 0 169.159 147.741\"><path id=\"Tracciato_2492\" data-name=\"Tracciato 2492\" d=\"M136.088,105.166l-29.2-41.283H71.516l64.571,90.733L240.675,6.875H205.707Z\" transform=\"translate(-71.516 -6.875)\" fill=\"#ff9133\"><\/path><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-25 elementor-inner-column elementor-element elementor-element-673e3d21\" data-id=\"673e3d21\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-493c455d elementor-view-default elementor-invisible elementor-widget elementor-widget-icon\" data-id=\"493c455d\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;}\" data-widget_type=\"icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon elementor-animation-float\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"169.159\" height=\"147.741\" viewbox=\"0 0 169.159 147.741\"><path id=\"Tracciato_2495\" data-name=\"Tracciato 2495\" d=\"M136.088,105.166l-29.2-41.283H71.516l64.571,90.733L240.675,6.875H205.707Z\" transform=\"translate(-71.516 -6.875)\" fill=\"#17d0d7\"><\/path><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-25 elementor-inner-column elementor-element elementor-element-30edab20\" data-id=\"30edab20\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2a1c1421 elementor-view-default elementor-invisible elementor-widget elementor-widget-icon\" data-id=\"2a1c1421\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;}\" data-widget_type=\"icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon elementor-animation-float\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"169.159\" height=\"147.741\" viewbox=\"0 0 169.159 147.741\"><path id=\"Tracciato_2491\" data-name=\"Tracciato 2491\" d=\"M136.088,105.166l-29.2-41.283H71.516l64.571,90.733L240.675,6.875H205.707Z\" transform=\"translate(-71.516 -6.875)\" fill=\"#e80d00\"><\/path><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-25 elementor-inner-column elementor-element elementor-element-a6ff05e\" data-id=\"a6ff05e\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-3721b57c elementor-view-default elementor-invisible elementor-widget elementor-widget-icon\" data-id=\"3721b57c\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;}\" data-widget_type=\"icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon elementor-animation-float\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"169.159\" height=\"147.741\" viewbox=\"0 0 169.159 147.741\"><path id=\"Tracciato_2492\" data-name=\"Tracciato 2492\" d=\"M136.088,105.166l-29.2-41.283H71.516l64.571,90.733L240.675,6.875H205.707Z\" transform=\"translate(-71.516 -6.875)\" fill=\"#76bc21\"><\/path><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-552ed53d elementor-section-full_width elementor-hidden-mobile elementor-section-height-default elementor-section-height-default\" data-id=\"552ed53d\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-8b4f263\" data-id=\"8b4f263\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-4908bb63 elementor-widget elementor-widget-image\" data-id=\"4908bb63\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"499\" height=\"704\" src=\"https:\/\/customerexperienceitalia.it\/wp-content\/uploads\/2022\/10\/caso1.jpg\" class=\"attachment-full size-full wp-image-168\" alt=\"\" srcset=\"https:\/\/customerexperienceitalia.it\/wp-content\/uploads\/2022\/10\/caso1.jpg 499w, https:\/\/customerexperienceitalia.it\/wp-content\/uploads\/2022\/10\/caso1-213x300.jpg 213w, https:\/\/customerexperienceitalia.it\/wp-content\/uploads\/2022\/10\/caso1-9x12.jpg 9w\" sizes=\"(max-width: 499px) 100vw, 499px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-352aa60f\" data-id=\"352aa60f\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-5370ff4b elementor-widget elementor-widget-heading\" data-id=\"5370ff4b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Multinational company specialized in digital solutions for business management of enterprises, professionals and associations<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-291817a1 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"291817a1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-7bae3ced elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"7bae3ced\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-6a815ffa\" data-id=\"6a815ffa\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-15f7a43 elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"15f7a43\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" id=\"Raggruppa_3437\" data-name=\"Raggruppa 3437\" width=\"39.228\" height=\"37.367\" viewbox=\"0 0 39.228 37.367\"><path id=\"Tracciato_2473\" data-name=\"Tracciato 2473\" d=\"M4756.737,1959.792a1.134,1.134,0,0,1-1.118-1.326l2.081-12.13-8.813-8.59a1.134,1.134,0,0,1,.628-1.934l12.18-1.769,5.447-11.037a1.181,1.181,0,0,1,2.033,0l5.447,11.037,12.18,1.769a1.134,1.134,0,0,1,.628,1.934l-8.814,8.59,2.082,12.13a1.135,1.135,0,0,1-1.646,1.2l-10.894-5.727-10.893,5.727A1.133,1.133,0,0,1,4756.737,1959.792Zm-4.622-22.066,7.594,7.4a1.138,1.138,0,0,1,.327,1l-1.792,10.452,9.387-4.935a1.138,1.138,0,0,1,1.055,0l9.387,4.935-1.793-10.452a1.135,1.135,0,0,1,.326-1l7.595-7.4-10.5-1.525a1.134,1.134,0,0,1-.854-.62l-4.694-9.511-4.694,9.511a1.135,1.135,0,0,1-.853.62Z\" transform=\"translate(-4748.544 -1922.425)\" fill=\"#a19f9f\"><\/path><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<div class=\"elementor-element elementor-element-2db337f9 elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"2db337f9\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInRight&quot;,&quot;_animation_delay&quot;:200}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Improved engagement: 25% of contacted customers subsequently use the inbound channels made available to them to contact their personal angel<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-3d237ee3 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"3d237ee3\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-59bed63b\" data-id=\"59bed63b\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2080ce26 elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"2080ce26\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" id=\"Raggruppa_3435\" data-name=\"Raggruppa 3435\" width=\"39.228\" height=\"37.245\" viewbox=\"0 0 39.228 37.245\"><g id=\"Raggruppa_3413\" data-name=\"Raggruppa 3413\" transform=\"translate(28.945)\"><path id=\"Tracciato_2468\" data-name=\"Tracciato 2468\" d=\"M4811.507,1603.044v-34.976a1.135,1.135,0,0,1,1.135-1.134h8.015a1.134,1.134,0,0,1,1.134,1.134v34.976a1.134,1.134,0,0,1-1.134,1.134h-8.015A1.135,1.135,0,0,1,4811.507,1603.044Zm8.016-33.842h-5.747v32.708h5.747Z\" transform=\"translate(-4811.507 -1566.933)\" fill=\"#a19f9f\"><\/path><\/g><g id=\"Raggruppa_3414\" data-name=\"Raggruppa 3414\" transform=\"translate(14.473 19.229)\"><path id=\"Tracciato_2469\" data-name=\"Tracciato 2469\" d=\"M4780.026,1625.644V1609.9a1.134,1.134,0,0,1,1.134-1.134h8.015a1.134,1.134,0,0,1,1.134,1.134v15.747a1.134,1.134,0,0,1-1.134,1.134h-8.015A1.134,1.134,0,0,1,4780.026,1625.644Zm8.016-14.613h-5.748v13.479h5.748Z\" transform=\"translate(-4780.026 -1608.763)\" fill=\"#a19f9f\"><\/path><\/g><g id=\"Raggruppa_3415\" data-name=\"Raggruppa 3415\" transform=\"translate(0 26.921)\"><path id=\"Tracciato_2470\" data-name=\"Tracciato 2470\" d=\"M4748.543,1634.685v-8.055a1.135,1.135,0,0,1,1.134-1.134h8.016a1.134,1.134,0,0,1,1.134,1.134v8.055a1.134,1.134,0,0,1-1.134,1.134h-8.016A1.135,1.135,0,0,1,4748.543,1634.685Zm8.016-6.921h-5.748v5.787h5.748Z\" transform=\"translate(-4748.543 -1625.496)\" fill=\"#a19f9f\"><\/path><\/g><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-547ba622 elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"547ba622\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInRight&quot;,&quot;_animation_delay&quot;:200}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">NPS value tripled since the start of the new customer journey<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-a52476c\" data-id=\"a52476c\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-857a703 elementor-widget elementor-widget-accordion\" data-id=\"857a703\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1391\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-1391\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Need<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1391\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-1391\"><ul><li>To realize a new customer care journey, following the first year of software solutions adoption Goal: to reintroduce the \"human\" relationship within an exclusively digital journey and reduce the abandonment rate (also called churn)<\/li><\/ul><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1392\" class=\"elementor-tab-title\" data-tab=\"2\" role=\"button\" aria-controls=\"elementor-tab-content-1392\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Solution<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1392\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"region\" aria-labelledby=\"elementor-tab-title-1392\"><ul><li>Multimedia customer journey planning (telephone, email, video, whatsapp) with dynamic activation of different paths (frequency and contact channel) according to customer value and NPS value<\/li><\/ul><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1393\" class=\"elementor-tab-title\" data-tab=\"3\" role=\"button\" aria-controls=\"elementor-tab-content-1393\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Result<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1393\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"3\" role=\"region\" aria-labelledby=\"elementor-tab-title-1393\"><ul><li>NPS tripled since the start of the new journey<\/li><li>Engagement improvement: around 25% of contacted customers subsequently use inbound channels made available to them to contact their personal \"angel\"<\/li><\/ul><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-113a778b elementor-section-full_width elementor-hidden-widescreen elementor-hidden-desktop elementor-hidden-laptop elementor-hidden-tablet elementor-section-height-default elementor-section-height-default\" data-id=\"113a778b\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-3f17346e\" data-id=\"3f17346e\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2fd2ba16 elementor-widget elementor-widget-image\" data-id=\"2fd2ba16\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/customerexperienceitalia.it\/wp-content\/uploads\/elementor\/thumbs\/caso1-pwsaia91xq1yiozu0a1eizvm9kbolvwzarofbh5ghk.jpg\" title=\"caso1.jpg\" alt=\"caso1.jpg\" loading=\"lazy\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-1d3483a7\" data-id=\"1d3483a7\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2c9f1ad1 elementor-widget elementor-widget-heading\" data-id=\"2c9f1ad1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Multinational company specialized in digital solutions for business management of enterprises, professionals and associations<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-15b17db7 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"15b17db7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-1a3e5464 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"1a3e5464\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-2b90c4bb\" data-id=\"2b90c4bb\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6ee532f6 elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"6ee532f6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" id=\"Raggruppa_3437\" data-name=\"Raggruppa 3437\" width=\"39.228\" height=\"37.367\" viewbox=\"0 0 39.228 37.367\"><path id=\"Tracciato_2473\" data-name=\"Tracciato 2473\" d=\"M4756.737,1959.792a1.134,1.134,0,0,1-1.118-1.326l2.081-12.13-8.813-8.59a1.134,1.134,0,0,1,.628-1.934l12.18-1.769,5.447-11.037a1.181,1.181,0,0,1,2.033,0l5.447,11.037,12.18,1.769a1.134,1.134,0,0,1,.628,1.934l-8.814,8.59,2.082,12.13a1.135,1.135,0,0,1-1.646,1.2l-10.894-5.727-10.893,5.727A1.133,1.133,0,0,1,4756.737,1959.792Zm-4.622-22.066,7.594,7.4a1.138,1.138,0,0,1,.327,1l-1.792,10.452,9.387-4.935a1.138,1.138,0,0,1,1.055,0l9.387,4.935-1.793-10.452a1.135,1.135,0,0,1,.326-1l7.595-7.4-10.5-1.525a1.134,1.134,0,0,1-.854-.62l-4.694-9.511-4.694,9.511a1.135,1.135,0,0,1-.853.62Z\" transform=\"translate(-4748.544 -1922.425)\" fill=\"#a19f9f\"><\/path><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<div class=\"elementor-element elementor-element-270a4d78 elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"270a4d78\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInRight&quot;,&quot;_animation_delay&quot;:200}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Improved engagement: 25% of contacted customers subsequently use the inbound channels made available to them to contact their personal angel<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-78c8ac21 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"78c8ac21\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-21e46cf7\" data-id=\"21e46cf7\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-69ad3865 elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"69ad3865\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" id=\"Raggruppa_3435\" data-name=\"Raggruppa 3435\" width=\"39.228\" height=\"37.245\" viewbox=\"0 0 39.228 37.245\"><g id=\"Raggruppa_3413\" data-name=\"Raggruppa 3413\" transform=\"translate(28.945)\"><path id=\"Tracciato_2468\" data-name=\"Tracciato 2468\" d=\"M4811.507,1603.044v-34.976a1.135,1.135,0,0,1,1.135-1.134h8.015a1.134,1.134,0,0,1,1.134,1.134v34.976a1.134,1.134,0,0,1-1.134,1.134h-8.015A1.135,1.135,0,0,1,4811.507,1603.044Zm8.016-33.842h-5.747v32.708h5.747Z\" transform=\"translate(-4811.507 -1566.933)\" fill=\"#a19f9f\"><\/path><\/g><g id=\"Raggruppa_3414\" data-name=\"Raggruppa 3414\" transform=\"translate(14.473 19.229)\"><path id=\"Tracciato_2469\" data-name=\"Tracciato 2469\" d=\"M4780.026,1625.644V1609.9a1.134,1.134,0,0,1,1.134-1.134h8.015a1.134,1.134,0,0,1,1.134,1.134v15.747a1.134,1.134,0,0,1-1.134,1.134h-8.015A1.134,1.134,0,0,1,4780.026,1625.644Zm8.016-14.613h-5.748v13.479h5.748Z\" transform=\"translate(-4780.026 -1608.763)\" fill=\"#a19f9f\"><\/path><\/g><g id=\"Raggruppa_3415\" data-name=\"Raggruppa 3415\" transform=\"translate(0 26.921)\"><path id=\"Tracciato_2470\" data-name=\"Tracciato 2470\" d=\"M4748.543,1634.685v-8.055a1.135,1.135,0,0,1,1.134-1.134h8.016a1.134,1.134,0,0,1,1.134,1.134v8.055a1.134,1.134,0,0,1-1.134,1.134h-8.016A1.135,1.135,0,0,1,4748.543,1634.685Zm8.016-6.921h-5.748v5.787h5.748Z\" transform=\"translate(-4748.543 -1625.496)\" fill=\"#a19f9f\"><\/path><\/g><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-33facce3 elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"33facce3\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInRight&quot;,&quot;_animation_delay&quot;:200}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">NPS value tripled since the start of the new customer journey<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-47231088\" data-id=\"47231088\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-196470d elementor-widget elementor-widget-accordion\" data-id=\"196470d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-2661\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-2661\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Need<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-2661\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-2661\"><ul><li>To realize a new customer care journey, following the first year of software solutions adoption Goal: to reintroduce the \"human\" relationship within an exclusively digital journey and reduce the abandonment rate (also called churn)<\/li><\/ul><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-2662\" class=\"elementor-tab-title\" data-tab=\"2\" role=\"button\" aria-controls=\"elementor-tab-content-2662\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Solution<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-2662\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"region\" aria-labelledby=\"elementor-tab-title-2662\"><ul><li>Multimedia customer journey planning (telephone, email, video, whatsapp) with dynamic activation of different paths (frequency and contact channel) according to customer value and NPS value<\/li><\/ul><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-2663\" class=\"elementor-tab-title\" data-tab=\"3\" role=\"button\" aria-controls=\"elementor-tab-content-2663\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Result<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-2663\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"3\" role=\"region\" aria-labelledby=\"elementor-tab-title-2663\"><ul><li>NPS tripled since the start of the new journey<\/li><li>Engagement improvement: around 25% of contacted customers subsequently use inbound channels made available to them to contact their personal \"angel\"<\/li><\/ul><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-44f98506 elementor-section-full_width elementor-hidden-widescreen elementor-hidden-desktop elementor-hidden-laptop elementor-hidden-tablet elementor-section-height-default elementor-section-height-default\" data-id=\"44f98506\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-714019fe\" data-id=\"714019fe\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-34f26d88 elementor-widget elementor-widget-image\" data-id=\"34f26d88\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/customerexperienceitalia.it\/wp-content\/uploads\/elementor\/thumbs\/caso2-pwsaia91xq1yiozu0a1eizvm9kbolvwzarofbh5ghk.jpg\" title=\"caso2.jpg\" alt=\"caso2.jpg\" loading=\"lazy\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-4fd5aa2c\" data-id=\"4fd5aa2c\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-53dd1cc5 elementor-widget elementor-widget-heading\" data-id=\"53dd1cc5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Italian company specialized in innovation projects development and system integration services for large industries, sme, banking and insurance groups<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-15363456 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"15363456\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-2ec03926 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"2ec03926\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-5f9263c2\" data-id=\"5f9263c2\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-7675e3f3 elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"7675e3f3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" id=\"Raggruppa_3437\" data-name=\"Raggruppa 3437\" width=\"39.228\" height=\"37.367\" viewbox=\"0 0 39.228 37.367\"><path id=\"Tracciato_2473\" data-name=\"Tracciato 2473\" d=\"M4756.737,1959.792a1.134,1.134,0,0,1-1.118-1.326l2.081-12.13-8.813-8.59a1.134,1.134,0,0,1,.628-1.934l12.18-1.769,5.447-11.037a1.181,1.181,0,0,1,2.033,0l5.447,11.037,12.18,1.769a1.134,1.134,0,0,1,.628,1.934l-8.814,8.59,2.082,12.13a1.135,1.135,0,0,1-1.646,1.2l-10.894-5.727-10.893,5.727A1.133,1.133,0,0,1,4756.737,1959.792Zm-4.622-22.066,7.594,7.4a1.138,1.138,0,0,1,.327,1l-1.792,10.452,9.387-4.935a1.138,1.138,0,0,1,1.055,0l9.387,4.935-1.793-10.452a1.135,1.135,0,0,1,.326-1l7.595-7.4-10.5-1.525a1.134,1.134,0,0,1-.854-.62l-4.694-9.511-4.694,9.511a1.135,1.135,0,0,1-.853.62Z\" transform=\"translate(-4748.544 -1922.425)\" fill=\"#a19f9f\"><\/path><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<div class=\"elementor-element elementor-element-5e31bd29 elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"5e31bd29\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInRight&quot;,&quot;_animation_delay&quot;:200}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">4% of redemption<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-4c856a33 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"4c856a33\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-6504f15\" data-id=\"6504f15\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-46a679c1 elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"46a679c1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" id=\"Raggruppa_3435\" data-name=\"Raggruppa 3435\" width=\"39.228\" height=\"37.245\" viewbox=\"0 0 39.228 37.245\"><g id=\"Raggruppa_3413\" data-name=\"Raggruppa 3413\" transform=\"translate(28.945)\"><path id=\"Tracciato_2468\" data-name=\"Tracciato 2468\" d=\"M4811.507,1603.044v-34.976a1.135,1.135,0,0,1,1.135-1.134h8.015a1.134,1.134,0,0,1,1.134,1.134v34.976a1.134,1.134,0,0,1-1.134,1.134h-8.015A1.135,1.135,0,0,1,4811.507,1603.044Zm8.016-33.842h-5.747v32.708h5.747Z\" transform=\"translate(-4811.507 -1566.933)\" fill=\"#a19f9f\"><\/path><\/g><g id=\"Raggruppa_3414\" data-name=\"Raggruppa 3414\" transform=\"translate(14.473 19.229)\"><path id=\"Tracciato_2469\" data-name=\"Tracciato 2469\" d=\"M4780.026,1625.644V1609.9a1.134,1.134,0,0,1,1.134-1.134h8.015a1.134,1.134,0,0,1,1.134,1.134v15.747a1.134,1.134,0,0,1-1.134,1.134h-8.015A1.134,1.134,0,0,1,4780.026,1625.644Zm8.016-14.613h-5.748v13.479h5.748Z\" transform=\"translate(-4780.026 -1608.763)\" fill=\"#a19f9f\"><\/path><\/g><g id=\"Raggruppa_3415\" data-name=\"Raggruppa 3415\" transform=\"translate(0 26.921)\"><path id=\"Tracciato_2470\" data-name=\"Tracciato 2470\" d=\"M4748.543,1634.685v-8.055a1.135,1.135,0,0,1,1.134-1.134h8.016a1.134,1.134,0,0,1,1.134,1.134v8.055a1.134,1.134,0,0,1-1.134,1.134h-8.016A1.135,1.135,0,0,1,4748.543,1634.685Zm8.016-6.921h-5.748v5.787h5.748Z\" transform=\"translate(-4748.543 -1625.496)\" fill=\"#a19f9f\"><\/path><\/g><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3faf06c7 elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"3faf06c7\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInRight&quot;,&quot;_animation_delay&quot;:200}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">brand awareness consolidation <\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-4fa384dd\" data-id=\"4fa384dd\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1f8e6226 elementor-widget elementor-widget-accordion\" data-id=\"1f8e6226\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-5291\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-5291\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Need<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-5291\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-5291\"><ul><li>To attract potential customers, generate new qualified leads and get to the sale through an approach that allows to develop a relationship, create valuable content and tailor-made experiences with the potential customer using LinkedIn, the B2B social network par excellence\u00a0<strong>B2B<\/strong>\u00a0per eccellenza<\/li><\/ul><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-5292\" class=\"elementor-tab-title\" data-tab=\"2\" role=\"button\" aria-controls=\"elementor-tab-content-5292\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Solution<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-5292\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"region\" aria-labelledby=\"elementor-tab-title-5292\"><ul><li>Creation of a customized journey to develop new business opportunities and to perform social selling activities through the Sales Navigator and LinkedIn integrated messaging<\/li><li>Social journey integration in an omnichannel perspective with telephone support actions<\/li><\/ul><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-5293\" class=\"elementor-tab-title\" data-tab=\"3\" role=\"button\" aria-controls=\"elementor-tab-content-5293\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Result<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-5293\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"3\" role=\"region\" aria-labelledby=\"elementor-tab-title-5293\"><ul><li>Consolidation of brand awareness in qualitative terms<\/li><li>4% di redemption rispetto alle conversazioni social\/telefoniche avviate<\/li><\/ul><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-49149c53 elementor-section-full_width elementor-hidden-mobile elementor-section-height-default elementor-section-height-default\" data-id=\"49149c53\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-70fc97f7\" data-id=\"70fc97f7\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6d8de194 elementor-widget elementor-widget-image\" data-id=\"6d8de194\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"499\" height=\"704\" src=\"https:\/\/customerexperienceitalia.it\/wp-content\/uploads\/2022\/10\/caso2.jpg\" class=\"attachment-full size-full wp-image-169\" alt=\"\" srcset=\"https:\/\/customerexperienceitalia.it\/wp-content\/uploads\/2022\/10\/caso2.jpg 499w, https:\/\/customerexperienceitalia.it\/wp-content\/uploads\/2022\/10\/caso2-213x300.jpg 213w, https:\/\/customerexperienceitalia.it\/wp-content\/uploads\/2022\/10\/caso2-9x12.jpg 9w\" sizes=\"(max-width: 499px) 100vw, 499px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-680cfe0a\" data-id=\"680cfe0a\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-5992a9eb elementor-widget elementor-widget-heading\" data-id=\"5992a9eb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Italian company specialized in innovation projects development and system integration services for large industries, sme, banking and insurance groups<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-601e75f5 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"601e75f5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-1dfa9161 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"1dfa9161\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-8d74a21\" data-id=\"8d74a21\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1868c984 elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"1868c984\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" id=\"Raggruppa_3437\" data-name=\"Raggruppa 3437\" width=\"39.228\" height=\"37.367\" viewbox=\"0 0 39.228 37.367\"><path id=\"Tracciato_2473\" data-name=\"Tracciato 2473\" d=\"M4756.737,1959.792a1.134,1.134,0,0,1-1.118-1.326l2.081-12.13-8.813-8.59a1.134,1.134,0,0,1,.628-1.934l12.18-1.769,5.447-11.037a1.181,1.181,0,0,1,2.033,0l5.447,11.037,12.18,1.769a1.134,1.134,0,0,1,.628,1.934l-8.814,8.59,2.082,12.13a1.135,1.135,0,0,1-1.646,1.2l-10.894-5.727-10.893,5.727A1.133,1.133,0,0,1,4756.737,1959.792Zm-4.622-22.066,7.594,7.4a1.138,1.138,0,0,1,.327,1l-1.792,10.452,9.387-4.935a1.138,1.138,0,0,1,1.055,0l9.387,4.935-1.793-10.452a1.135,1.135,0,0,1,.326-1l7.595-7.4-10.5-1.525a1.134,1.134,0,0,1-.854-.62l-4.694-9.511-4.694,9.511a1.135,1.135,0,0,1-.853.62Z\" transform=\"translate(-4748.544 -1922.425)\" fill=\"#a19f9f\"><\/path><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<div class=\"elementor-element elementor-element-5ccd4f04 elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"5ccd4f04\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInRight&quot;,&quot;_animation_delay&quot;:200}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">4% of redemption<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-18f46eb2 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"18f46eb2\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-1299e5bf\" data-id=\"1299e5bf\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2deaf144 elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"2deaf144\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" id=\"Raggruppa_3435\" data-name=\"Raggruppa 3435\" width=\"39.228\" height=\"37.245\" viewbox=\"0 0 39.228 37.245\"><g id=\"Raggruppa_3413\" data-name=\"Raggruppa 3413\" transform=\"translate(28.945)\"><path id=\"Tracciato_2468\" data-name=\"Tracciato 2468\" d=\"M4811.507,1603.044v-34.976a1.135,1.135,0,0,1,1.135-1.134h8.015a1.134,1.134,0,0,1,1.134,1.134v34.976a1.134,1.134,0,0,1-1.134,1.134h-8.015A1.135,1.135,0,0,1,4811.507,1603.044Zm8.016-33.842h-5.747v32.708h5.747Z\" transform=\"translate(-4811.507 -1566.933)\" fill=\"#a19f9f\"><\/path><\/g><g id=\"Raggruppa_3414\" data-name=\"Raggruppa 3414\" transform=\"translate(14.473 19.229)\"><path id=\"Tracciato_2469\" data-name=\"Tracciato 2469\" d=\"M4780.026,1625.644V1609.9a1.134,1.134,0,0,1,1.134-1.134h8.015a1.134,1.134,0,0,1,1.134,1.134v15.747a1.134,1.134,0,0,1-1.134,1.134h-8.015A1.134,1.134,0,0,1,4780.026,1625.644Zm8.016-14.613h-5.748v13.479h5.748Z\" transform=\"translate(-4780.026 -1608.763)\" fill=\"#a19f9f\"><\/path><\/g><g id=\"Raggruppa_3415\" data-name=\"Raggruppa 3415\" transform=\"translate(0 26.921)\"><path id=\"Tracciato_2470\" data-name=\"Tracciato 2470\" d=\"M4748.543,1634.685v-8.055a1.135,1.135,0,0,1,1.134-1.134h8.016a1.134,1.134,0,0,1,1.134,1.134v8.055a1.134,1.134,0,0,1-1.134,1.134h-8.016A1.135,1.135,0,0,1,4748.543,1634.685Zm8.016-6.921h-5.748v5.787h5.748Z\" transform=\"translate(-4748.543 -1625.496)\" fill=\"#a19f9f\"><\/path><\/g><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-507c100a elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"507c100a\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInRight&quot;,&quot;_animation_delay&quot;:200}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">brand awareness consolidation <\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-441d8516\" data-id=\"441d8516\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-70b1bd13 elementor-widget elementor-widget-accordion\" data-id=\"70b1bd13\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1891\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-1891\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Need<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1891\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-1891\"><ul><li>To attract potential customers, generate new qualified leads and get to the sale through an approach that allows to develop a relationship, create valuable content and tailor-made experiences with the potential customer using LinkedIn, the B2B social network par excellence\u00a0<strong>B2B<\/strong>\u00a0per eccellenza<\/li><\/ul><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1892\" class=\"elementor-tab-title\" data-tab=\"2\" role=\"button\" aria-controls=\"elementor-tab-content-1892\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Solution<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1892\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"region\" aria-labelledby=\"elementor-tab-title-1892\"><ul><li>Creation of a customized journey to develop new business opportunities and to perform social selling activities through the Sales Navigator and LinkedIn integrated messaging<\/li><li>Social journey integration in an omnichannel perspective with telephone support actions<\/li><\/ul><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1893\" class=\"elementor-tab-title\" data-tab=\"3\" role=\"button\" aria-controls=\"elementor-tab-content-1893\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Result<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1893\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"3\" role=\"region\" aria-labelledby=\"elementor-tab-title-1893\"><ul><li>Consolidation of brand awareness in qualitative terms<\/li><li>4% di redemption rispetto alle conversazioni social\/telefoniche avviate<\/li><\/ul><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-35c80053 elementor-section-full_width elementor-hidden-widescreen elementor-hidden-desktop elementor-hidden-laptop elementor-hidden-tablet elementor-section-height-default elementor-section-height-default\" data-id=\"35c80053\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-6bc1a3a5\" data-id=\"6bc1a3a5\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1f386815 elementor-widget elementor-widget-image\" data-id=\"1f386815\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/customerexperienceitalia.it\/wp-content\/uploads\/elementor\/thumbs\/caso3-pwsaia91xq1yiozu0a1eizvm9kbolvwzarofbh5ghk.jpg\" title=\"caso3.jpg\" alt=\"caso3.jpg\" loading=\"lazy\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-6bfa36c0\" data-id=\"6bfa36c0\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-3e7fabf4 elementor-widget elementor-widget-heading\" data-id=\"3e7fabf4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Leading italian luxury and top brands automotive group<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-27deaa12 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"27deaa12\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-4d68fe42 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"4d68fe42\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-15abd02\" data-id=\"15abd02\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-45fa5727 elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"45fa5727\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" id=\"Raggruppa_3437\" data-name=\"Raggruppa 3437\" width=\"39.228\" height=\"37.367\" viewbox=\"0 0 39.228 37.367\"><path id=\"Tracciato_2473\" data-name=\"Tracciato 2473\" d=\"M4756.737,1959.792a1.134,1.134,0,0,1-1.118-1.326l2.081-12.13-8.813-8.59a1.134,1.134,0,0,1,.628-1.934l12.18-1.769,5.447-11.037a1.181,1.181,0,0,1,2.033,0l5.447,11.037,12.18,1.769a1.134,1.134,0,0,1,.628,1.934l-8.814,8.59,2.082,12.13a1.135,1.135,0,0,1-1.646,1.2l-10.894-5.727-10.893,5.727A1.133,1.133,0,0,1,4756.737,1959.792Zm-4.622-22.066,7.594,7.4a1.138,1.138,0,0,1,.327,1l-1.792,10.452,9.387-4.935a1.138,1.138,0,0,1,1.055,0l9.387,4.935-1.793-10.452a1.135,1.135,0,0,1,.326-1l7.595-7.4-10.5-1.525a1.134,1.134,0,0,1-.854-.62l-4.694-9.511-4.694,9.511a1.135,1.135,0,0,1-.853.62Z\" transform=\"translate(-4748.544 -1922.425)\" fill=\"#a19f9f\"><\/path><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<div class=\"elementor-element elementor-element-13b8f12d elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"13b8f12d\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInRight&quot;,&quot;_animation_delay&quot;:200}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">+ 50% of sales following the actions of consultancy, training and coaching actions <\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-4ad617c1\" data-id=\"4ad617c1\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-75b4ad07 elementor-widget elementor-widget-accordion\" data-id=\"75b4ad07\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1971\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-1971\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Need<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1971\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-1971\"><ul><li>To increase sales of the web channel and long-term rental<\/li><\/ul><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1972\" class=\"elementor-tab-title\" data-tab=\"2\" role=\"button\" aria-controls=\"elementor-tab-content-1972\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Solution<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1972\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"region\" aria-labelledby=\"elementor-tab-title-1972\"><p class=\"translation-block\">- Process assessment\n- Training on NLP and traditional sales approaches by phone and video\n- Digital lead pre-qualification activities evaluation\n- Optimization of taken in charge time on the lead management system (leadspark)\n- 1-to-1 coaching with sellers, to optimizing the moments of contact with potential customers<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1973\" class=\"elementor-tab-title\" data-tab=\"3\" role=\"button\" aria-controls=\"elementor-tab-content-1973\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Result<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1973\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"3\" role=\"region\" aria-labelledby=\"elementor-tab-title-1973\"><ul><li>+ 50% of sales following the actions of consultancy, training and coaching actions\u00a0<\/li><\/ul><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-6cae37e3 elementor-section-full_width elementor-hidden-mobile elementor-section-height-default elementor-section-height-default\" data-id=\"6cae37e3\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-7089fea6\" data-id=\"7089fea6\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-65505abb elementor-widget elementor-widget-image\" data-id=\"65505abb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"499\" height=\"704\" src=\"https:\/\/customerexperienceitalia.it\/wp-content\/uploads\/2022\/10\/caso3.jpg\" class=\"attachment-full size-full wp-image-170\" alt=\"\" srcset=\"https:\/\/customerexperienceitalia.it\/wp-content\/uploads\/2022\/10\/caso3.jpg 499w, https:\/\/customerexperienceitalia.it\/wp-content\/uploads\/2022\/10\/caso3-213x300.jpg 213w, https:\/\/customerexperienceitalia.it\/wp-content\/uploads\/2022\/10\/caso3-9x12.jpg 9w\" sizes=\"(max-width: 499px) 100vw, 499px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-7e15f400\" data-id=\"7e15f400\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-32438d8f elementor-widget elementor-widget-heading\" data-id=\"32438d8f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Leading italian luxury and top brands automotive group<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2a7636c0 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"2a7636c0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-39ae4f0c elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"39ae4f0c\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-77cc2d30\" data-id=\"77cc2d30\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-4c22affe elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"4c22affe\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" id=\"Raggruppa_3437\" data-name=\"Raggruppa 3437\" width=\"39.228\" height=\"37.367\" viewbox=\"0 0 39.228 37.367\"><path id=\"Tracciato_2473\" data-name=\"Tracciato 2473\" d=\"M4756.737,1959.792a1.134,1.134,0,0,1-1.118-1.326l2.081-12.13-8.813-8.59a1.134,1.134,0,0,1,.628-1.934l12.18-1.769,5.447-11.037a1.181,1.181,0,0,1,2.033,0l5.447,11.037,12.18,1.769a1.134,1.134,0,0,1,.628,1.934l-8.814,8.59,2.082,12.13a1.135,1.135,0,0,1-1.646,1.2l-10.894-5.727-10.893,5.727A1.133,1.133,0,0,1,4756.737,1959.792Zm-4.622-22.066,7.594,7.4a1.138,1.138,0,0,1,.327,1l-1.792,10.452,9.387-4.935a1.138,1.138,0,0,1,1.055,0l9.387,4.935-1.793-10.452a1.135,1.135,0,0,1,.326-1l7.595-7.4-10.5-1.525a1.134,1.134,0,0,1-.854-.62l-4.694-9.511-4.694,9.511a1.135,1.135,0,0,1-.853.62Z\" transform=\"translate(-4748.544 -1922.425)\" fill=\"#a19f9f\"><\/path><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<div class=\"elementor-element elementor-element-78ebedb4 elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"78ebedb4\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInRight&quot;,&quot;_animation_delay&quot;:200}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">+ 50% of sales through consulting, training and tutoring<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-f947b32\" data-id=\"f947b32\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-42fae29e elementor-widget elementor-widget-accordion\" data-id=\"42fae29e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1121\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-1121\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Need<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1121\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-1121\"><ul><li>To increase sales of the web channel and long-term rental<\/li><\/ul><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1122\" class=\"elementor-tab-title\" data-tab=\"2\" role=\"button\" aria-controls=\"elementor-tab-content-1122\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Solution<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1122\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"region\" aria-labelledby=\"elementor-tab-title-1122\"><p>\u2022 Assessment dei processi<br \/>\u2022 Training on NLP and traditional sales techniques, over the phone and on video<br \/>\u2022 Evaluation of digital lead pre-qualification activities<br \/>\u2022 Optimization of lead management system (or Leadspark) processing times<br \/>\u2022 Consulting and training actions<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1123\" class=\"elementor-tab-title\" data-tab=\"3\" role=\"button\" aria-controls=\"elementor-tab-content-1123\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Result<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1123\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"3\" role=\"region\" aria-labelledby=\"elementor-tab-title-1123\"><ul><li>+ 50% of sales through consulting, training and tutoring<\/li><\/ul><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>La nostra storia \u00e8 la storia dei nostri clienti Vi raccontiamo l&#8217;esperienza di chi ci ha scelto\u00a0 Azienda multinazionale specializzata nelle soluzioni digitali per la gestione del business di imprese, professionisti e associazioni Miglioramento engagement: il 25% dei clienti contattati utilizza successivamente i canali inbound messi a loro disposizione per contattare il loro \u00abangel\u00bb personale [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-163","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>CASE HISTORY - Customer Experience Italia<\/title>\n<meta name=\"description\" content=\"Leggi tutte le nostre casa history e scopri come la customer experience ha aiutato i nostri clienti e i loro business.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/customerexperienceitalia.it\/en\/case-history\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"CASE HISTORY - Customer Experience Italia\" \/>\n<meta property=\"og:description\" content=\"Leggi tutte le nostre casa history e scopri come la customer experience ha aiutato i nostri clienti e i loro business.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/customerexperienceitalia.it\/en\/case-history\/\" \/>\n<meta property=\"og:site_name\" content=\"Customer Experience Italia\" \/>\n<meta property=\"article:modified_time\" content=\"2025-01-21T18:14:23+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/customerexperienceitalia.it\/wp-content\/uploads\/2022\/10\/caso1.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"499\" \/>\n\t<meta property=\"og:image:height\" content=\"704\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Estimated reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"6 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/customerexperienceitalia.it\\\/case-history\\\/\",\"url\":\"https:\\\/\\\/customerexperienceitalia.it\\\/case-history\\\/\",\"name\":\"CASE HISTORY - Customer Experience Italia\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/customerexperienceitalia.it\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/customerexperienceitalia.it\\\/case-history\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/customerexperienceitalia.it\\\/case-history\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/customerexperienceitalia.it\\\/wp-content\\\/uploads\\\/2022\\\/10\\\/caso1.jpg\",\"datePublished\":\"2022-10-26T14:24:15+00:00\",\"dateModified\":\"2025-01-21T18:14:23+00:00\",\"description\":\"Leggi tutte le nostre casa history e scopri come la customer experience ha aiutato i nostri clienti e i loro business.\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/customerexperienceitalia.it\\\/case-history\\\/#breadcrumb\"},\"inLanguage\":\"en-GB\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/customerexperienceitalia.it\\\/case-history\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-GB\",\"@id\":\"https:\\\/\\\/customerexperienceitalia.it\\\/case-history\\\/#primaryimage\",\"url\":\"https:\\\/\\\/customerexperienceitalia.it\\\/wp-content\\\/uploads\\\/2022\\\/10\\\/caso1.jpg\",\"contentUrl\":\"https:\\\/\\\/customerexperienceitalia.it\\\/wp-content\\\/uploads\\\/2022\\\/10\\\/caso1.jpg\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/customerexperienceitalia.it\\\/case-history\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/customerexperienceitalia.it\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"CASE HISTORY\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/customerexperienceitalia.it\\\/#website\",\"url\":\"https:\\\/\\\/customerexperienceitalia.it\\\/\",\"name\":\"Customer Experience Italia\",\"description\":\"Customer Experience Italia\",\"publisher\":{\"@id\":\"https:\\\/\\\/customerexperienceitalia.it\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/customerexperienceitalia.it\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-GB\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/customerexperienceitalia.it\\\/#organization\",\"name\":\"Customer Experience Italia\",\"url\":\"https:\\\/\\\/customerexperienceitalia.it\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-GB\",\"@id\":\"https:\\\/\\\/customerexperienceitalia.it\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/customerexperienceitalia.it\\\/wp-content\\\/uploads\\\/2022\\\/10\\\/Raggruppa-800.png\",\"contentUrl\":\"https:\\\/\\\/customerexperienceitalia.it\\\/wp-content\\\/uploads\\\/2022\\\/10\\\/Raggruppa-800.png\",\"width\":321,\"height\":110,\"caption\":\"Customer Experience Italia\"},\"image\":{\"@id\":\"https:\\\/\\\/customerexperienceitalia.it\\\/#\\\/schema\\\/logo\\\/image\\\/\"}}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"CASE HISTORY - Customer Experience Italia","description":"Leggi tutte le nostre casa history e scopri come la customer experience ha aiutato i nostri clienti e i loro business.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/customerexperienceitalia.it\/en\/case-history\/","og_locale":"en_GB","og_type":"article","og_title":"CASE HISTORY - Customer Experience Italia","og_description":"Leggi tutte le nostre casa history e scopri come la customer experience ha aiutato i nostri clienti e i loro business.","og_url":"https:\/\/customerexperienceitalia.it\/en\/case-history\/","og_site_name":"Customer Experience Italia","article_modified_time":"2025-01-21T18:14:23+00:00","og_image":[{"width":499,"height":704,"url":"https:\/\/customerexperienceitalia.it\/wp-content\/uploads\/2022\/10\/caso1.jpg","type":"image\/jpeg"}],"twitter_card":"summary_large_image","twitter_misc":{"Estimated reading time":"6 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/customerexperienceitalia.it\/case-history\/","url":"https:\/\/customerexperienceitalia.it\/case-history\/","name":"CASE HISTORY - Customer Experience Italia","isPartOf":{"@id":"https:\/\/customerexperienceitalia.it\/#website"},"primaryImageOfPage":{"@id":"https:\/\/customerexperienceitalia.it\/case-history\/#primaryimage"},"image":{"@id":"https:\/\/customerexperienceitalia.it\/case-history\/#primaryimage"},"thumbnailUrl":"https:\/\/customerexperienceitalia.it\/wp-content\/uploads\/2022\/10\/caso1.jpg","datePublished":"2022-10-26T14:24:15+00:00","dateModified":"2025-01-21T18:14:23+00:00","description":"Leggi tutte le nostre casa history e scopri come la customer experience ha aiutato i nostri clienti e i loro business.","breadcrumb":{"@id":"https:\/\/customerexperienceitalia.it\/case-history\/#breadcrumb"},"inLanguage":"en-GB","potentialAction":[{"@type":"ReadAction","target":["https:\/\/customerexperienceitalia.it\/case-history\/"]}]},{"@type":"ImageObject","inLanguage":"en-GB","@id":"https:\/\/customerexperienceitalia.it\/case-history\/#primaryimage","url":"https:\/\/customerexperienceitalia.it\/wp-content\/uploads\/2022\/10\/caso1.jpg","contentUrl":"https:\/\/customerexperienceitalia.it\/wp-content\/uploads\/2022\/10\/caso1.jpg"},{"@type":"BreadcrumbList","@id":"https:\/\/customerexperienceitalia.it\/case-history\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/customerexperienceitalia.it\/"},{"@type":"ListItem","position":2,"name":"CASE HISTORY"}]},{"@type":"WebSite","@id":"https:\/\/customerexperienceitalia.it\/#website","url":"https:\/\/customerexperienceitalia.it\/","name":"Customer Experience Italia","description":"Customer Experience Italia","publisher":{"@id":"https:\/\/customerexperienceitalia.it\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/customerexperienceitalia.it\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-GB"},{"@type":"Organization","@id":"https:\/\/customerexperienceitalia.it\/#organization","name":"Customer Experience Italia","url":"https:\/\/customerexperienceitalia.it\/","logo":{"@type":"ImageObject","inLanguage":"en-GB","@id":"https:\/\/customerexperienceitalia.it\/#\/schema\/logo\/image\/","url":"https:\/\/customerexperienceitalia.it\/wp-content\/uploads\/2022\/10\/Raggruppa-800.png","contentUrl":"https:\/\/customerexperienceitalia.it\/wp-content\/uploads\/2022\/10\/Raggruppa-800.png","width":321,"height":110,"caption":"Customer Experience Italia"},"image":{"@id":"https:\/\/customerexperienceitalia.it\/#\/schema\/logo\/image\/"}}]}},"_links":{"self":[{"href":"https:\/\/customerexperienceitalia.it\/en\/wp-json\/wp\/v2\/pages\/163","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/customerexperienceitalia.it\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/customerexperienceitalia.it\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/customerexperienceitalia.it\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/customerexperienceitalia.it\/en\/wp-json\/wp\/v2\/comments?post=163"}],"version-history":[{"count":9,"href":"https:\/\/customerexperienceitalia.it\/en\/wp-json\/wp\/v2\/pages\/163\/revisions"}],"predecessor-version":[{"id":1585,"href":"https:\/\/customerexperienceitalia.it\/en\/wp-json\/wp\/v2\/pages\/163\/revisions\/1585"}],"wp:attachment":[{"href":"https:\/\/customerexperienceitalia.it\/en\/wp-json\/wp\/v2\/media?parent=163"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}