{"id":212,"date":"2022-10-26T14:24:44","date_gmt":"2022-10-26T14:24:44","guid":{"rendered":"http:\/\/customerexperienceitalia.it\/la-nostra-storia\/"},"modified":"2025-06-03T09:02:47","modified_gmt":"2025-06-03T09:02:47","slug":"la-nostra-storia","status":"publish","type":"page","link":"https:\/\/customerexperienceitalia.it\/en\/la-nostra-storia\/","title":{"rendered":"OUR HISTORY"},"content":{"rendered":"
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\n\t\t\t\t\t\t\t\t\t2009\t\t\t\t\t\t\t\t<\/h5>\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t
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Rpvoice, a new generation contact center specialized in omnichannel project, based in Bari was born in this year<\/p>\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t <\/div>\n

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\n\t\t\t\t\t\t\t\t\t2012\t\t\t\t\t\t\t\t<\/h5>\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t
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Acom, a contact center specialized in B2B , based in Florence was born in this year<\/p>\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t <\/div>\n

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\n\t\t\t\t\t\t\t\t\t2013\t\t\t\t\t\t\t\t<\/h5>\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t
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Nasce Customer Experience Italia, societ\u00e0 di consulenza, formazione specializzata sulla CX con sede a Torino<\/p>\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t <\/div>\n

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\n\t\t\t\t\t\t\t\t\t2018\t\t\t\t\t\t\t\t<\/h5>\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t
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Customer Experience Italia opens its new Customer Experience Center in Rome<\/p>\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t <\/div>\n

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\n\t\t\t\t\t\t\t\t\t2019\t\t\t\t\t\t\t\t<\/h5>\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t
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Customer Experience UK, a commercial pivot for all activities outside Italy, based in London was born in this year<\/p>\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t <\/div>\n

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\n\t\t\t\t\t\t\t\t\t2020\t\t\t\t\t\t\t\t<\/h5>\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t
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SocialCX, a digital company focused on digital and social experience services, was born in this year.<\/p>

Acom is incorporated into Rpvoice\u00a0<\/p>\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t <\/div>\n

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Customer Experience Italia Group was born this year, incorporating Rpvoice and becoming a joint-stock company.<\/p>

A new Customer Experience Center opens in Turin.<\/p>\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t <\/div>\n

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A new Customer Experience Center opens in Padua.<\/p>\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t <\/div>\n

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A new Customer Experience Center opens in Pesaro.<\/p>\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t <\/div>\n

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A new Customer Experience Center opens in Catania<\/p>

In November, Customer Experience Italia S.p.A. becomes part of Gruppo Finservice S.p.A., a holding company of 11 firms and a leading player in management consulting and facilitated finance.<\/b><\/p>\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t <\/div>\n

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OUR BUSINESS UNIT<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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We work with our team of consultants and experts, all certified at both national and international levels.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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With our team of specialized consultants, we offer a phygital service, which combines human and digital components<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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With our Customer Experience Centers, we ensure professionalism and competence on Italian and foreign markets<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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We accompany corporate strategies towards sustainable development with our ESG Specialists support<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

LE NOSTRE BUSINESS UNIT Lavoriamo con il nostro team di consulenti, formatori e esperti, tutti certificati a livello nazionale ed internazionale Con il nostro team di consulenti specializzati offriamo un servizio phygital, che unisce la componente umana a quella digitale Con i nostri Customer Experience Center, assicuriamo professionalit\u00e0 e competenza su tutto il mercato italiano […]<\/p>\n","protected":false},"author":1,"featured_media":389,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-212","page","type-page","status-publish","has-post-thumbnail","hentry"],"yoast_head":"\nLA NOSTRA STORIA - Customer Experience Italia<\/title>\n<meta name=\"description\" content=\"Clicca qui per scoprire la storia di Customer Experience Italia: dalla sua fondazione all'innovazione continua.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/customerexperienceitalia.it\/en\/la-nostra-storia\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"LA NOSTRA STORIA - 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