Customer Experience is the perfect synthesis of every company
Why? Because it requires skills in organizational analysis, sales models, communication, business process reengineering, digital/IT and other professional areas
In Customer Experience Italia we want to give customers of each business an experience of high-value,excellent in content, engaging in interactions and consistent with brand values
Since November 2024, Customer Experience Italia has been part of Gruppo Finservice S.p.A., a holding company of 11 firms and a leading player in subsidized finance and business consulting.
For over 25 years, Gruppo Finservice has supported companies on their path to innovation and growth, promoting global investments through well-established and validated processes, and ensuring the secure acquisition of grants and incentives.
Customer Experience is the perfect synthesis of every company
Why? Because it requires skills in organizational analysis, sales models, communication, business process reengineering, digital/IT and other professional areas
In Customer Experience Italia we want to give customers of each business an experience of high-value,excellent in content, engaging in interactions and consistent with brand values
Since November 2024, Customer Experience Italia has been part of Gruppo Finservice S.p.A., holding di 11 società e punto di riferimento nella finanza agevolata e nella consulenza alle imprese.
For over 25 years, Gruppo Finservice has supported companies on their path to innovation and growth, promoting global investments through well-established and validated processes, and ensuring the secure acquisition of grants and incentives.
Vision
Mission
Our goal is to provide the best possible customer experience. How? With a multidisciplinary approach, that develops systematic design, implementation and continuous improvement of all company’s processes Each project is experienced firsthand and we take responsibility on the field, not on a powerpoint or an excel file.
Co-Founder & Managing Director
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Co-Founder & Managing Director
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Co-Founder & Managing Director
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Our methodology provides a multidisciplinary approach that starts from project consulting, ensuring the study, the implementation of the process, the operational management and the training of internal resources
- EXCELLENCE
- EMPATHY
- SPEED
- RESULTS
ISO CERTIFICATION
What does it mean to be ISO certified? It means coherence and strategy: doing what you say and saying what you do. Virtuous organizations make strategic decisions and are consistent with their values: ISO Certification confirms our modus operandi. We work every day to give greater value to our customers and stakeholders.
