2009
Rpvoice, a new generation contact center specialized in omnichannel project, based in Bari was born in this year
2012
Acom, a contact center specialized in B2B , based in Florence was born in this year
2013
Customer Experience Italia, a consulting, training and coaching company specialized in CX, based in Turin was borm in this year
2018
Customer Experience Italia opens its new Customer Experience Center in Rome
2019
Customer Experience UK, a commercial pivot for all activities outside Italy, based in London was born in this year
2020
SocialCX, a digital company focused on digital and social experience services, was born in this year.
Acom is incorporated into Rpvoice
2021
Customer Experience Italia Group was born this year, incorporating Rpvoice and becoming a joint-stock company.
A new Customer Experience Center opens in Turin.
2022
A new Customer Experience Center opens in Padua.
2023
A new Customer Experience Center opens in Pesaro.
OUR BUSINESS UNIT
We work with our team of expert consultants, trainers and coaches, all nationally and internationally certified
With our team of specialized consultants, we offer a phygital service, which combines human and digital components
With our Customer Experience Centers, we ensure professionalism and competence on Italian and foreign markets
We accompany corporate strategies towards sustainable development with our ESG Specialists support
